Article Tools
Email this article (Login required)
Email the author (Login required)
About The Author

Ika Rahma Susilawati
Faculty of Psychology Universitas Gadjah Mada
Indonesia

Information for Reviewer
User
Journal Content

Browse
Visitor Statistics
 

Mediapsi Visitor Statistics

Notifications

Perilaku Kerja Produktif dan Kontra Produktif: Sebuah Studi Meta-analisis

Ika Rahma Susilawati
  Mediapsi, Vol 4, No 1 (2018),  7-21  

Abstract


Many studies has been conducted to investigate the relationship between two main domains in work performance. However, theoretical debates and discrepancies in empirical findings related to organizational citizenship behavior (OCB) and counterproductive work behavior (CWB) constructs have led researchers in industrial and organizational psychology to develop and reexamine similar studies in order to establish a more firmly connected view of OCB and CWB correlations and the existence of both constructs as a separated construct instead of a single continuum. This study aimed to investigate the strength of the relationship between OCB and CWB through a meta-analysis, namely bare bones meta-analysis. A total of 16 research articles and 32 research data were selected and used in this study. The results showed that corrected correlations between OCB and CWB from cross country samples and across professions was -0.3. The result leads to the conclusion that there is a significant negative correlation between OCB and CWB, and this is consistent with previous meta-analysis studies.

Penelitian yang menyelidiki hubungan antara dua domain utama dalam performa kerja telah banyak dilakukan, namun perdebatan teoritis dan perbedaan hasil temuan empiris terkait konstrak OCB dan CWB membuat sebagian peneliti dalam psikologi industri dan organisasi terus mengembangkan dan menguji kembali penelitian serupa untuk mengukuhkan pandangan yang lebih teguh terkait korelasi OCB dan CWB, serta keberadaan kedua konstrak tersebut sebagai dua konstrak yang berbeda dan terpisah. Penelitian ini bertujuan untuk menyelidiki kekuatan hubungan antara OCB dan CWB melalui teknik bare bones meta-analysis. Sebanyak 16 artikel penelitian dan 32 data penelitian telah terseleksi dan dinyatakan dapat digunakan dalam penelitian ini. Hasil analisis menunjukkan bahwa korelasi yang telah dikoreksi antara OCB dengan CWB dari sampel lintas negara, lintas profesi yaitu sebesar -0.3. Hasil ini membawa pada kesimpulan adanya korelasi negatif yang signifikan antara OCB dengan CWB dan ini selaras dengan kajian-kajian studi meta-analisis yang pernah dilakukan pada sebelumnya.


Keywords


counterproductive work behavior; meta-analysis; organizational citizenship behavior

Full Text:

PDF

References


Aube, C., Rousseau, V., Mama, C., & Morin, E. (2009). Counterproductive behaviors and psychological well-being: The moderating effect of task interdependence. Journal of Business and Psychology, 24, 351-361. doi: https://doi.org/10.1007/s10869-009-9113-5

Badawy, S. M. & El-Fekey, S. F. (2017). Does social comparison orientation moderate the organizational justice, in-role performance, citizenship and counterproductive behaviours relationships? International Journal of Business and Management, 12(12), 181-193. doi: https://doi.org/10.5539/ijbm.v12n12p181

Bennett, R. J., & Robinson, S. L. (2000). Development of a measure of workplace deviance. Journal of Applied Psychology, 85(3), 349–360. doi: https://doi.org/10.1037/0021-9010.85.3.349

Bennett, R., & Stamper, C. L. (2001). Corporate citizenship and deviancy: A study of discretionary work behavior. Dalam C. S. Galbraith (Ed.), Strategies and Organizations in Transition (hal. 265-284). Bingley, UK: Emerald Group Publishing Limited.

Berry, C. M., Ones, D. S., & Sackett, P. R. (2007). Interpersonal deviance, organizational deviance, and their common correlates: A review and meta-analysis. Journal of Applied Psychology. 92(2), 410-424. doi: https://doi.org/10.1037/0021-9010.92.2.410

Bolino, M. C. (1999). Citizenship and impression management: Good soldiers or good actors? Academy of Management Review, 24(1), 82–98. doi: https://doi.org/10.2307/259038

Borman , W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. Dalam N. Schmitt, W. C. Borman, & Associates (Eds.), Personnel Selection in Organizations (hal. 71–98). San Francisco: Wiley.

Bukhari, Z. U., & Ali, U. (2009). Relationship between organizational citizenship behavior & counterproductive work behavior in the geographical context of Pakistan. International Journal of Business and Management, 4(1), 85-92. doi: https://doi.org/10.5539/ijbm.v4n1p85

Coyne, I., Gentile, D., Born, M., Ersoy, N. C., & Vakola, M. (2013). The relationship between productive and counterproductive work behavior across four European countries. European Journal of Work and Organizational Psychology, 22(4), 377-389. doi: https://doi.org/10.1080/1359432X.2012.673280

Dalal, R. S. (2005). A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior. Journal of Applied Psychology, 90(6), 1241–1255. doi: https://doi.org/10.1037/0021-9010.90.6.1241

Dalal, R. S., Lam, H., Weiss, H. M., Welch, E. R., & Hulin, C. L. (2009). A within-person approach to work behavior and performance: Concurrent and lagged citizenship-counterproductivity associations and dynamic relationships with affect and overall job performance. Academy of Management Journal, 52(5), 1051–1066. Diambil dari http://www.jstor.org/stable/40390331

Douglas, S. C., & Martinko, M. J. (2001). Exploring the role of individual differences in the prediction of workplace aggression. Journal of Applied Psychology, 86(4), 547–559. doi: https://doi.org/10.1037/0021-9010.86.4.547

Dunlop, P. D., & Lee, K. (2004). Workplace deviance, organizational citizenship behavior, and business unit performance: The bad apples do spoil the whole barrel. Journal of Organizational Behavior, 25(1), 67-80. Diambil dari: https://www.jstor.org/stable/4093644

Fox, S., Spector, P. E., Goh, A., Bruursema, K., & Kessler, S. R. (2012). The deviant citizen: Measuring potential positive relations between counterproductive work behaviour and organizational citizenship behaviour. Journal of Occupational and Organizational Psychology, 85(1), 199–220. doi: https://doi.org/10.1111/j.2044-8325.2011.02032.x

Fox, S., Spector, P. E., & Miles, D. (2001). Counterproductive work behavior (CWB) in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions. Journal of Vocational Behavior, 59(3), 291–309. doi: https://doi.org/10.1006/jvbe.2001.1803

Gruys, M. L., & Sackett, P. R. (2003). Investigating the dimensionality of counterproductive work behavior. International Journal of Selection and Assessment, 11(1), 30-42. doi: https://doi.org/10.1111/1468-2389.00224

Hai, L. C., & Tziner, A. (2014). Relationship between counterproductive work behavior, perceived justice and climate, occupational status, and leader-member exchange. Journal of Work and Organizational Psychology, 30(1), 1-12. https://doi.org/10.5093/tr2014a1

Hunter, J. E., & Schmidt, F. L. (2004). Methods of Meta-analysis: Correcting Error and Biases in Research Findings 2nd Edition. London: Sage Publications.

Ion, A., Mindu, A., & Gorbanescu, A. (2017). Grit in the workplace: Hype or ripe? Personality and Individual Differences, 111, 163-168. doi: https://doi.org/10.1016/j.paid.2017.02.012

Jung, H. S., & Yoon, H. H. (2012). The effect of emotional intelligence on counterproductive work behaviors and organizational citizen behaviors among food and beverage employees in a deluxe hotel. International Journal of Hospitality Management, 31(2), 369-378. doi: https://doi.org/10.1016/j.ijhm.2011.06.008

Kelloway, E. K., Loughlin, C., Barling, J., & Nault, A. (2002). Organizational citizenship and counterproductive behaviors: Separate but related constructs. International Journal of Selection and Assessment, 10(1-2), 143-151. doi: https://doi.org/10.1111/1468-2389.00201

Miles, D. E., Borman, W. E., Spector, P. E., & Fox, S. (2002). Building an integrative model of extra role work behaviors: A comparison of counterproductive work behavior with organizational citizenship behavior. International Journal of Selection and Assessment, 10(1-2), 51-57. doi: https://doi.org/10.1111/1468-2389.00193

O’Brien, K. E., & Allen, T. D. (2007). The relative importance of correlates of organizational citizenship behavior and counterproductive work behavior using multiple sources of data. Human Performance, 21(1), 62–88. doi: https://doi.org/10.1080/08959280701522189

O’Leary-Kelly, A. M., Griffin, R. W., & Glew, D. J. (1996). Organization-motivated aggression: A research framework. Academy of Management Review, 21(1), 225-253. Diambil dari: http://www.jstor.org/stable/258635

Organ, D. W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.

Organ, D. W. (1997). Organizational citizenship behavior: It’s construct clean-up time. Human Performance, 10(2), 85–97. doi: https://doi.org/10.1207/s15327043hup1002_2

Puffer, S. M. (1987). Prosocial behavior, noncompliant behavior, and work performance among commission salespeople. Journal of Applied Psychology, 72(4), 615–621.

Robinson, S. L., & Bennett, R. J. (1995) A typology of deviant workplace behaviors: A multidimensional scaling study. Academy of Management Journal, 38(2), 555–572. doi: https://doi.org/10.2307/256693

Rotundo, M., & Sackett, P. R. (2002). The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of Applied Psychology, 87(1), 66–80. doi: https://doi.org/10.1037/0021-9010.87.1.66

Sackett, P. R. (2002). The structure of Counterproductive work behaviors: Dimensionality and relationships with facets of job performance. International Journal of Selection and Assessment, 10(1-2), 5–11. doi: https://doi.org/10.1111/1468-2389.00189

Sackett, P. R., Berry, C., Wiemann, S., & Laczo, R. (2006). Citizenship and counterproductive behavior: Clarifying relations between the two domains. Human Performance, 19(4), 441–464. doi: https://doi.org/10.1207/s15327043hup1904_7

Sackett, P. R., & DeVore, C. J. (2001). Counterproductive behaviors at work Dalam N. Anderson, D. S. Ones, H. K. Sinangil, & C. Viswesvaran (Eds.), Handbook of Industrial, Work, & Organizational Psychology Volume 1: Personnel Psychology (hal. 145-164). London, UK: Sage Publications.

Schnake, M. (1991). Organizational citizenship: A review, proposed model, and research agenda. Human Relations, 44(7), 735-759. doi: https://doi.org/10.1177/001872679104400706

Spector, P. E., Bauer, J. A., & Fox, S. (2010). Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior: Do we know what we think we know? Journal of Applied Psychology, 95(4), 781–790. doi: https://doi.org/10.1037/a0019477

Spector, P. E., & Che, X. X. (2014). Re-examining citizenship: How the control of measurement artifacts observed relationship of organizational citizenship behavior and organizational variables. Human Performance, 27(2), 165-182. doi: https://doi.org/10.1080/08959285.2014.882928

Spector, P. E., & Fox, S. (2005). A model of counterproductive work behavior. Dalam S. Fox & P. E. Spector (Eds.), Counterproductive Workplace Behavior: Investigations of Actors and Targets (hal. 151-174). Washington, DC: APA.

Spector, P. E., & Fox, S. (2002). An emotion-centered model of voluntary work behavior: Some parallels between counterproductive work behavior and organizational citizenship behavior. Human Resource Management Review, 12(2), 269–292. doi: https://doi.org/10.1016/S1053-4822(02)00049-9

Spector, P. E., & Fox, S. (2010). Counterproductive work behavior and organizational citizenship behavior: Are they opposite forms of active behavior? Applied Psychology: An International Review, 59(1), 21-39. doi: https://doi.org/10.1111/j.1464-0597.2009.00414.x

Spector, P. E., Fox, S., Penney, L. M., Bruursema, K., Goh, A., & Kessler, S. (2006). The dimensionality of counterproductivity: Are all counterproductive behaviors created equal? Journal of Vocational Behavior, 68(3), 446-460. doi: https://doi.org/10.1016/j.jvb.2005.10.005

Viswesvaran, C., Schmidt, F. L., & Ones, D. S. (1999). The role of halo error in interdimensional ratings:The case of job performance ratings examined via meta-analysis. Dalam N. Anderson, D. S. Ones, H. K. Sinangil, & C. Viswesvaran (Eds.), Handbook of Industrial, Work, & Organizational Psychology Volume 1: Personnel Psychology (hal. 145-164). London, UK: Sage Publications.

Zellars, K. L., & Tepper, B. J. (2003). Beyond social exchange: New directions for organizational citizenship behavior theory and research. Dalam M. R. Buckley, J. R. B., Halbesleben, A. R. Wheeler (Eds.), Research in Personnel and Human Resources Management Volume 22 (hal. 395–424). Bingley, UK: Emerald Group Publishing Limited.




DOI: http://dx.doi.org/10.21776/ub.mps.2018.004.01.2

Copyright (c) 2018 MEDIAPSI

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.